RFi Group’s Malaysia Priority and Retail Banking Subscription or Report looks into understanding the behaviours, attitudes and key trends of Priority and Retail Banking customers across Malaysia and the retail and priority banking teams who service them.
PLEASE VIEW YOUR COMPLIMENTARY EXECUTIVE SUMMARY VIA THIS LINK
The report provides financial institutions with unique data driven global insights into the impact of these trends and how to most effectively design strategies to meet their customers’ needs over the next 12-24 months.
This is a must-read, essential and unique report for all financial service professionals working in the retail, everyday and priority banking sectors in Malaysia.
The RFi Group Priority and Retail Banking Report - Malaysia 2020 is a comprehensive research report that provides unique primary research insights into the attitudes and appetites of consumer banking customers. The report offers an in-depth coverage on multiple product types such as deposits, loans, cards, and investments. Drivers of product needs, satisfaction and advocacy and switching intention are examined to assist providers in improving their offering to cater to the changing needs of customers.
The RFi Group Priority and Retail Banking Report - Malaysia 2020 provides in-depth coverage of the consumer banking landscape in Malaysia. Amidst the COVID-19 pandemic, it explores the shifting consumer sentiments regarding how their make their financial decisions as well as their overall banking behaviour. The report also offers comprehensive coverage at the product level, understanding the shifting levers that influences product acquisition and satisfaction in the market. The report then investigates the changing digital preferences, expectations and behaviours of customers across channels and products to uncover opportunities and impact of the pandemic, through data-driven market research with consumers.
Methodology: This report is based on an online interview with 2,000 'banked' consumers / All information has been anonymized / The survey is nationally representative, and quotas were applied to ensure respondents are representative of the population by age, gender, region, and income / To qualify as ‘banked’, respondents must hold a minimum of one banking product with a financial institution in their local market.
Data Delivery: PDF Report
Subscription: This can be purchased as a Bi-annual subscription delivered twice a year, or a One-Off report.
Pricing: 39950USD (subscription) or 24950USD (one off)
Market Availability: Markets are available on request to RFi Group
About RFi Group:
RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.
We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.
Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.
For more information on this report, please follow this link.